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Tudor Troubles 
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Post Tudor Troubles
In 2015 I bought a red bezeled Tudor Black Bay on eBay, the first thing I did was sit it next to my PT Black Bay Rep and could see quite a few differences. What I didn't know until last week is I was comparing a rep to a super rep!

I sent the eBay Black Bay to Rolex Service in TX to be serviced a couple weeks ago, mainly to replace the pearl which I somehow knocked out of the bezel. It passed first round of inspection at Rolex and they sent an official quote with price for service. A week later I get a call from Rolex that "the entire watch is not of Tudor manufacture."

The watch came from a high end Pawn shop in MI, with good reviews on all sources (Google, Yelp, eBay, etc.) that brought the watch to a registered Rolex dealer in Grosse Pointe for inspection prior to sale. I brought the watch to Tourneau to get some help with the bracelet when a screw froze, in neither case did anyone identify that the watch was a rep. I was unaware that there were Tudor reps this good, or has Rolex messed up?

I'd post picks but still waiting for the watch to return from Rolex.

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Sun Oct 15, 2017 11:22 am
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Post Re: Tudor Troubles
Sorry to hear , if its really not authentic can you request for refund ? I hope you can


Sun Oct 15, 2017 11:48 am
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Post Re: Tudor Troubles
5ah1n wrote:
Sorry to hear , if its really not authentic can you request for refund ? I hope you can


I doubt that anybody is going to refund anything after two years. This is the dark side of our hobby, fakes so good that even the "experts" can be fooled being passed off as the real thing. I hope that it's just a mistake and the Tudor is real. What "parts" did they say weren't genuine?


Sun Oct 15, 2017 12:33 pm
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Post Re: Tudor Troubles
That's scary. Sorry to hear that.

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Sun Oct 15, 2017 5:34 pm
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Post Re: Tudor Troubles
I asked hoping it was a part or two that could be replaced, Rolex said the whole thing. I contacted the seller and have copies of all the transaction emails from eBay to prove the purchase so I'm fairly certain I can make a good case for refund. Luckily it was a US purchase from a brick and motar that have been cultivating their online presence so threats of reviews and reports to BBB and the local AG Consumer Protection office should be influential. They can make claims that the watch was swapped but with the serial numbers it would be hard to do so. I also bought it with a small dent on the bezel insert so that is essentially a visible fingerprint proving the same watch.

All in all I'm confident it will work out, but we'll see.

unreformed66 wrote:
I doubt that anybody is going to refund anything after two years. This is the dark side of our hobby, fakes so good that even the "experts" can be fooled being passed off as the real thing. I hope that it's just a mistake and the Tudor is real. What "parts" did they say weren't genuine?

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Mon Oct 16, 2017 12:49 am
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Post Re: Tudor Troubles
Well I certainly hope it will work out for you. I'd be beyond reasoning with if that had happened to me. As in "throw a brick through their window" kind of beyond reason.


Thu Oct 19, 2017 4:26 pm
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Post Re: Tudor Troubles
Best of luck. Hope it all works out. Keep us posted.

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Thu Oct 19, 2017 11:28 pm
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Post Re: Tudor Troubles
Hello
I'm sorry for this situation and hope everything works out well for you.
Could you tell us if Rolex mention any details why the watch is fake?
Regards
Dan

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Fri Oct 20, 2017 4:05 am
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Post Re: Tudor Troubles
Rolex will only say "we are not in the business of verifying watches, but your entire watch is fake." :wtf:

Does anyone even know of who makes a Black Bay super rep? I followed the PT design R&D on RepGeek until it was released and it looked nothing like the one I bought on eBay.

dandsoo wrote:
Hello
I'm sorry for this situation and hope everything works out well for you.
Could you tell us if Rolex mention any details why the watch is fake?
Regards
Dan

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Sun Oct 22, 2017 6:51 pm
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Post Re: Tudor Troubles
There are quite a few lovely black bay reps out now in various versions.

So sorry to hear you ran into one unexpectedly.

:(


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Sun Oct 22, 2017 8:03 pm
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Post Re: Tudor Troubles
sorry to hear that. Unless they swap the movement with a real one
eventhough the moement in the super rep are Actually signed
you can always tell from the movement .


Tue Oct 24, 2017 10:01 am
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Post Re: Tudor Troubles
Any updates?

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Sun Dec 03, 2017 11:11 am
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Post Re: Tudor Troubles
Filed complaints with Better Business Bureau and the Michigan State Department of Consumer Affairs, PayPal allows you to submit a problem report on a purchase two years ago and immediately sends you a response that they can't do anything about a purchase over 180 days.

So far BBB is pursuing it, negative reviews on all social media and review sites seems to have done little to motivate them. They've gone silent neither responding to my reviews nor contacting me directly, the only communication was submitted to BBB asking for more time to review.

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Fri Dec 08, 2017 9:39 am
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Post Re: Tudor Troubles
I would imagine that eBay would not be of much help either.

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Fri Dec 08, 2017 12:48 pm
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Post Re: Tudor Troubles
I received a packet from MI State Attorney General via department of consumer affairs that included several printed emails from Bondy's Gold and Shoppe that I never received. The seller stated an address for me to return the watch and that he would issue a full refund. Watch arrives on Jan 2nd, and his statement of full refund is now public record with the attorney generals office so hopefully it's a done deal.
Most of his claims to the Attorney General were BS but at least he included his purchase receipt with case serial number so I can prove the same serial number he bought is what is listed on the Rolex service form.

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Mon Jan 01, 2018 12:06 pm
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Post Re: Tudor Troubles
That's good to hear. :thumbup:

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Mon Jan 01, 2018 1:37 pm
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Post Re: Tudor Troubles
Great news. Congratulations!

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Mon Jan 01, 2018 6:55 pm
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Post Re: Tudor Troubles
100% refund recovered, thank God it was a brick and mortar store.
Contacting the state Attorney General put even more pressure than social media so keep that in your back pocket if you have a deal in the US go south on you.

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Mon Mar 19, 2018 1:42 pm
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Post Re: Tudor Troubles
Fantastic news and good knowledge for the rest of us.

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Mon Mar 19, 2018 2:47 pm
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Post Re: Tudor Troubles
Good to read that it was solved!


Mon Mar 19, 2018 4:20 pm
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